Shipping policy

Li + Mo Shipping Policy

Every piece is printed just for you after you order, so it takes a little longer than a warehouse would, but it's worth it. Lincoln and Monty believe that good things come to those who nap while they wait.

Made to Order

Nothing at Li + Mo sits on a shelf. When you place an order, your piece goes into production with our print partner. Your purchase is printed, inspected, and packaged specifically for you.

Production Time

Orders typically enter production within 1 business day and take approximately 2–4 business days to print, inspect, and package before shipping. Framed pieces may take an extra day or two due to the additional framing and assembly work. (Business days are Monday–Friday, excluding federal holidays.)

Shipping Time

Once your order ships, you'll receive a confirmation email with tracking. Transit typically takes 3–7 business days within the continental United States.

All together, most orders arrive within 5–10 business days of purchase.

Holiday & Peak Season Delays

During peak periods, including the November–December holiday season, other major holidays, and promotional events, production times and carrier transit times may run longer than the estimates above due to high order volumes and carrier congestion. These delays are outside our control, and delivery estimates during these periods are not guaranteed. We'll post holiday order cut-off dates on the site and our social channels each season; orders placed after posted cut-off dates are not guaranteed to arrive before the holiday. We appreciate your patience. Every piece still gets the same care, even in the busy season.

Shipping Rates

All orders ship with free standard shipping. Need it faster? Email us at liplusmo@gmail.com and we'll do our best to accommodate your request.

Where We Ship

We currently ship within the U.S., excluding Alaska, Hawaii, California, and U.S. territories. We do not currently ship to Canada or internationally. We hope to expand this soon!

Once Your Order Ships

Every order ships with tracking, and you'll receive a confirmation email once it's on its way. If your tracking hasn't updated in several days, don't panic, carriers sometimes scan infrequently mid-route.

Once your package leaves our print partner's facility, it's in the carrier's hands. We're not able to control transit times, weather delays, or carrier mishandling. If you experience a delivery delay, mis-delivery, or lost package, please reach out to your carrier directly with your tracking number for the most up-to-date information regarding your shipment's status.

Address Accuracy

Please double-check your shipping address at checkout. Orders shipped to an address entered incorrectly at checkout cannot be replaced free of charge. Contact us right away if you spot an error and we'll do our best to catch it before production.

Damaged in Transit?

It's rare, but it happens. See our Return & Refund Policy. We replace transit-damaged orders free with photos of the artwork and packaging, reported within 14 days of delivery.